Checkout / Payment problem

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TomDed
Posts: 2
Joined: Tue Jun 10, 2025 8:41 pm

Checkout / Payment problem

Post by TomDed »

Hello there, I have a problem checking out the following product: "Corporate Fixer Outfit For Genesis 8 Female".
Everytime I want to check it out the site gives me the following error message: "Coupon "Combined discount" does not exist!".
Even taking the option to pay with google pay immediately leaves me with the above error message...
Any help is appreciated :-)
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sade
Site Admin
Posts: 187
Joined: Wed Feb 28, 2024 11:02 am
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Re: Checkout / Payment problem

Post by sade »

Hello,

Thank you so much for reaching out and letting us know! We've already taken steps to fix the issue, and we hope everything is working smoothly now. 😊

Could you please try placing your order again?

If it goes through successfully, just drop us a message and feel free to choose an item for compensation from our Gift Pool: https://3dshards.com/product-tag/gift/

If you're still experiencing the issue, please don’t hesitate to let us know — we’re here to help!

Regards
Sade // 3D Shards
TomDed
Posts: 2
Joined: Tue Jun 10, 2025 8:41 pm

Re: Checkout / Payment problem

Post by TomDed »

Thank you for your quick response and for fixing it. Just bought the product! :)
Thanks again and have a nice day
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sade
Site Admin
Posts: 187
Joined: Wed Feb 28, 2024 11:02 am
Contact:

Re: Checkout / Payment problem

Post by sade »

Hello, dont forget to choose a gift item, and write to me :) happy to help, have a wonderful day!
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